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Custom Website Traffic Analysis Uncovers Crucial Info for Your Site |
Use web analytics tools by all means to obtain basic info, but don't stop there––use Mergemill Pro to go deeper
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If you own a website, you need to know whether it's attracting visitors
and doing what it was designed to do. You thus need to know its web analytics.
Two great resources to get you started are Analog and Google
Analytics. The former is a free web log analyzer and the latter is
a free website traffic analysis service. Google Analytics or similar services
is your only option if you do not have access to your own web server log file.
A web log analysis tool, or a web traffic analyzer, is a web analytics software
that parses a web server log file to obtain summary values
that show who, when, and how a website is visited. A report is
usually generated to present the information in a structured manner. The metrics
obtained include the number of visits, number of unique visitors, visit durations,
page views, most viewed pages, entry and exit pages, search phrases leading
visitors to your site, and so on.
Whether you use web analytics services or not, it is important to do
your own website traffic analysis. So try to obtain your server log file. Your
best option is to sign up for Google Analytics to cover the basics,
then use Mergemill Pro to dig deep and obtain the metrics crucial to your success.
Before getting to the important metrics, however, you need to solve one problem.
Web server log files record both human and bots visits. You need to enter something
like "YodaoBot|bingbot|Googlebot|Baiduspider|Sosospider|PadPollbot|MJ12bot|YoudaoBot|YandexBot|Exabot" into the RegEx Exclude filter
for the appropriate field to filter out visits from search engine spiders and
website uptime monitoring services, so that your site metrics are not skewed.
There may also be other traffic sources you want to filter out, like those
from your company, if they become significant enough to distort your final
picture.
With the above problem out of the way, you may proceed to obtain the important
information you need:
- Focus on qualified visitors. They surf around your site for more
than a few seconds. The visit duration is defined by the visit times of the
entry and exit pages.
- Identify search term quality or effectiveness. Effective search terms are
those that bring higher percentages of qualified visitors.
- Track visitor movement through the sales funnel. Since visitors
rarely surf around your site in a linear manner, it is best to define your
sales funnel in terms of page groups: landing pages,
persuasive pages, and action pages. Try to obtain metrics to show how effective
each
group is in moving visitors to the next stage.
- Focus on changes and trends in addition to the absolute numbers. It
is more likely that you fix what is not working. But most web analytics
software and services rank items in your metrics report by their absolute
numbers, and those early trends and changes are simply cut off from
the lists. This is one reason why you need to do your own website traffic
analysis.
- If you have the resources and time, you may want to track customer
lifecycle analytics. This is a visitor-centric approach to measure page views and other
events tied to individual visitors. This effort attempts to connect all the
data points into a marketing funnel that can offer insights into visitor
behavior and website optimization.
This is just the beginning of what you may do. Obviously it requires a fair
bit of work and some experience with Mergemill Pro to effectively
analyze a web server log. Developers may consider expanding their skill set
and offer this as another service to their customers. The application of such
experience and skill may be applied to analyzing other log files as well.


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